Negotiation Skills Using AI
Learn how to negotiate better deals, build stronger agreements, and use AI-powered insights to improve your confidence and results in any negotiation.
Negotiation is one of the most valuable skills in business and life. Whether you're discussing salary, managing suppliers, working with customers, buying products, resolving conflicts, agreeing project priorities, or leading business conversations, the ability to negotiate effectively can have a huge impact on your success.
Many people find negotiation uncomfortable because they worry about conflict, rejection, or damaging relationships. Others focus too heavily on winning and miss opportunities to create agreements that benefit everyone involved. The best negotiators understand that successful negotiation is not about pressure or manipulation. It's about preparation, communication, understanding interests, and finding value.
In this practical course, Chris Croft breaks negotiation down into simple, learnable skills that anyone can develop. You'll learn how to prepare effectively, understand the factors that influence outcomes, and strengthen your position before discussions even begin. You'll discover how to use research, planning, questioning, and active listening to gain valuable information and build stronger agreements.
The course explores every stage of the negotiation process, from setting objectives and understanding alternatives to handling objections, making offers, trading concessions, and closing deals. You'll learn proven tactics used by experienced negotiators, how to identify negotiation tricks when they're used against you, and how to respond professionally without damaging trust.
You'll also discover how AI can support negotiation preparation by helping you research markets, analyse options, generate questions, prepare scenarios, and improve planning. When used wisely, AI can help negotiators think more broadly, prepare more thoroughly, and make better-informed decisions.
Whether you're a manager, salesperson, buyer, entrepreneur, project manager, freelancer, team leader, or professional looking to improve your influence, this course provides practical tools that can be applied immediately.
By the end of the course, you'll negotiate with greater confidence, achieve better outcomes, and build agreements that create value for all parties involved.
The course overview includes:
- Understanding the principles and stages of successful negotiation
- Preparing effectively before entering any negotiation
- Using AI tools to improve research, planning, and option generation
- Identifying objectives, priorities, and alternatives before discussions begin
- Understanding the importance of BATNA and negotiation leverage
- Asking powerful questions to uncover needs, interests, and opportunities
- Making offers, handling objections, and trading concessions effectively
- Recognising common negotiation tactics and responding professionally
- Building rapport, trust, and influence throughout negotiations
- Knowing when to compromise, when to persist, and when to walk away
- Closing agreements clearly and documenting outcomes effectively
- Reviewing negotiations to improve future performance and results